If you let me I could, I'd show you how to build your fences
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Tuesday, November 24, 2009, 12:14 AM
so first week, im training as receptionist.. there's another new girl coming in, and we'll be starting nurse training together.. so recep............. just one word for it.. Hectic.. recep for today was Amanda.. i just sat down for 5min, and we didnt even manage to get started on the introductions or the basics for the job like the lights, aircon or whatever cause the first client already came in.. then the phone started ringing, non-stop.. we have up to 5 or 6 lines, and we can have 4 lines on hold at one time, and me there, being new and all, just dumbstruck.. i cant even answer phonecalls, what am i going to say? sure 'Good morning, ARVC' and thats it.. amanda was going on and on to clients, checking appointments, making appointments, using the intercom, calling colleagues to answer, 'Julian, David is on line 1'.. i was mesmerized... in a bad way.. and then we have the customers, finding their cards, jotting it down, placing them for the vets, deal with priscriptions, deal with that crap of a label printer that decides to screw up every 10mins.. do payments and on the spot bookings for follow up.. Dr Ly is too popular, everyone wants appointments for tomorrow or earliest possible when the next open slots are available only next week.. things ran behind schedule today.. alot of waiting.. oh and walk in clients still have to call, and they have to wait, for a long long time.. there's alot of typing involve, everytime its type type type on the keyboard, nobody really writes anymore.. and vets are really expensive.. consultants starts from 36, but nobody really pays under 100.. u have your medicines, suppliments, sometimes shampoo and foods, and mostly injections.. i see transactions ranging from $500 to $1500 today.. it was seriously crazy.. but i know, i'll get the hang of it, i mean when you're busy and get tired by the end of the day.. you know your day was worth it.. went to AFA09!! but wont post on it, till i get pictures.. cause i want to upload them.. kay sleep time people.. When soft hair blows across your face.. |
thedeceptionist
Vanity isn't a sin, a little narcissm wouldn't hurt.den read my blog... read it often... den maybe u'll noe.. wat kind of person i am... |
partnersincrime
cHu YaNg DeeYanA DyCrAzE fIzAh hAnIzAh hUdA IS jAnnAh JeAn pOkOcHuChU rIn OnEe-ChAn rIn OnEe-ChAn 2 RaShIdA RuNnI sAsYa ShI YuN UsHi UnNiE wheni'mgone
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theventingmachine
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